Globe IT System Modernization - Schedule and Available Services

As part of Globe IT system $90 million modernization effort, data will be transferred from current to brand new system.

You may be able to call, text and browse as you normally do but for certain promos/services, there may be some delays.

Transitioning costumers to new system will be done on phases. Globe has sent out customers letters and advisories on the schedule of the first phase of migration.

Globe Postpaid, Platinum Subscribers and Tattoo Postpaid subscribers will be among the first to move to the new system and enjoy its benefits.

Globe brand new IT system completion will bring better customer experience, seamless experience and less hand offs.

You can manage your budget better, track and control your usage and expenses, products and promos will tailored to your needs just the way you want it.


Globe IT System Modernization Schedule and Available Services

Laguna and Bicol region are upgraded and ongoing boosting for Globe 4G network (HSPA+ and LTE) modernization as seen on blue color map.

Schedule: March 11 - 13, 2013

Services: Globe Postpaid

1. You will able to call, text and browse
2. Value added services such as wall papers, ring back tones and ring tones are available
3. Roaming service are available, just dial *143# to activate. Deactivation may be delayed due to system transition.

Promos: Globe postpaid promos are not available during transition period. You may subscribe to promos with longer duration before the transition. If you are already registered, you will continue to enjoy the use of these promos.

Rewards: During the transition, you may redeem non-telco rewards such as gift certificates, movie tickets and discounts at selected stores nationwide.


Services: Globe Prepaid and TM

1. You will able to call, text and browse
2. You may register or deactivate value-added services
3. You may use GCASH AMAX and Share-A-Load services
4. Duo and SuperDuo services are not available during transition period.
5. You may register/deactivate you roaming services.

Promos: Globe prepaid and TM promos will not be available during transition period.

Rewards: During the transition, you may redeem non-telco rewards such as gift certificates, movie tickets and discounts at selected stores nationwide. Redeem telco Globe promos (immortal text, unlisurf, etc) before and after transition period. To redeem, Text REDEEM ITEMCODE and send to 4438. To check your reward points, text BAL and send to 4438.


Services: Globe Tattoo Postpaid and Prepaid

1. You will able to call, text and browse
2. You may use GCASH AMAX and Share-A-Load services (Prepaid)
3. To enjoy uninterrupted Globe Postpaid and Prepaid promos, subscribe to promos with longer duration before the transition period as registration to promos will not be available during the transition period.

Tattoo at Home (Broadband and Landline)

1. Minimal impact to this services.


Sources:
Globe Press Release
Better Globe


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