Three steps of Force Field analysis.

1. Unfreezing. This step usually involves reducing those forces that are maintaining the organization’s behavior at its present level. 

 

Unfreezing is sometimes accomplished by introducing information to show discrepancies between behaviors desired by employees and behaviors they currently exhibit.

2. Moving. This step shifts the organization’s behavior to a new level. 

 

It involves developing new behaviors, values, and attitudes through changes in organizational structures and processes.

3. Refreezing. This step stabilizes the organization’s behavior at a new state of equilibrium. 

 

It is frequently accomplished through the use of supporting mechanisms that reinforce the new organizational state, such as organizational culture, norms, policies, and structures.