The basic types of quantitative measures of outcome that may be used to assess performance include all of the following except:
| a. | units of production |
| b. | time |
| c. | dollars |
| d. | employee grievances |
ANS: D
38. The advantages for setting ethical goals include all of the following except:
| a. | avoids inconsistencies in decision making |
| b. | avoids uncertainties among employees about what is right and wrong |
| c. | to avoid inconsistencies in decision making caused by an organizational reward system that appears to reward unethical behavior |
| d. | all of these are advantages to setting ethical goals |
ANS: D
39. According to the Across Cultures Competency: Hewlett-Packard, Bonnie Nixon-Gardiner started a training program to teach Chinese suppliers how to _____.
| a. | speak English so they can communicate with their American co-workers |
| b. | prevent labor and environmental abuses. |
| c. | behave ethically |
| d. | increase efficiency |
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