113. Internal attributions are:
a. | ability |
b. | effort |
c. | luck |
d. | both ability and effort |
ANS: D
114. When employees accept responsibility for good performance but deny responsibility for poor performance, they are demonstrating:
a. | the fundamental attribution error |
b. | self-fulfilling prophecy |
c. | projection |
d. | self-serving bias |
ANS: D
115. Mark had an opportunity to attend a Boston Celtics vs Lakers game on the night before his organizational behavior final exam. He decided that he had studied enough by that time, and went off to enjoy the game with his friends. A week later, he discovered that he had gotten a grade of "D" on the final exam. Mark then concluded that the exam was so hard, his grade wouldn't have been any better even if he had studied more. Mark has probably just experienced:
a. | the fundamental attribution error |
b. | the self-serving bias |
c. | projection |
d. | the self-fulfilling prophecy |
ANS: B
116. All of the following are examples of constructive suggestions for undertaking a job search after being fired, except:
a. | explain any problems caused by the former employer in detail |
b. | figure out what went wrong |
c. | work through the firing psychologically |
d. | work with the former employer to develop an exit statement |
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