Grapevine-The most common form of informal group network

   97.   The ability to effectively understand others at work, and to use such knowledge to influence others to act in ways that enhance one's long-term personal and/or organizational goals is:
a.
political skill
b.
meta communication
c.
finese
d.
impression management


ANS:  A                  

   98.   The most common form of informal group network that is the unofficial, and at times confidential, person-to-person or person-to-group chain of verbal, or at times e-mail, communication is the:
a.
trust chain
b.
telephone chain
c.
meta communication
d.
grapevine


ANS:  D                   

   99.   When messages move through the grapevine by one person telling a rumor to the next, who then tells the next person, who tells the next and so on, the chain is called:
a.
gossip
b.
single-strand
c.
probability
d.
cluster


ANS:  B                   

100.   When messages move through the grapevine by only one person spreading the message, telling the story to almost everyone the person comes in contact with, the chain is called:
a.
single-strand
b.
unending
c.
probability
d.
gossip


ANS:    D

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