Perceptual defense is the tendency for people to protect themselves against ideas

37. According to the Self Competency: Doing Business in Arab Countries, in Arab countries you should compliment a male host on the beauty of his wife.


ANS: F

In Arab countries you should not compliment your host on the beauty of his wife, sister, or daughter. Such statements will not be taken as compliments.

Creation of Value


38. The five common errors of person perception during the employment interview process: similarity error, contrast error, overweighting of negative information, race, gender, and age bias, and first-impression error.

ANS: T
Creation of Value


39. A contrast error has occurred when interviewers overreact to negative information as though looking for an excuse to disqualify a job candidate.


ANS: F

The error described is overweighting of negative information.


Creation of Value


40. Perceptual defense is the tendency for people to protect themselves against ideas, objects, or situations that are threatening to themselves.


ANS: T


41. A similarity error occurs when an interviewer is positively predisposed toward a job candidate because the candidate has similar interests as the interviewer.



ANS: T


42. A race, gender, and age bias occurs when an interviewer is positively predisposed toward a job candidate because the candidate went to the same university as the interviewer.



ANS: F

This is a similarity error.

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