1. In Learning from Experience: Enterprise Rent-A-Car, Enterprise had a very different business strategy from that of Hertz, Avis, and Budget.
ANS: T
2. In Learning from Experience: Enterprise Rent-A-Car, Enterprise has a problem with higher than average turnover.
ANS: F
Enterprise has a turnover lower than 25%. This is better than the industry average of over 30%.
3. The definition of goal setting is a process of making accomplishments, regardless of whether those were specified before hand or not.
ANS: F
The definition of goal setting is a process of specifying desired outcomes toward which individuals, teams, departments, and organizations will strive and is intended to increase organization efficiency and effectiveness.
4. Goals are the past or present outcomes or results that individuals and groups achieved.
ANS: F
Goals are the future outcomes or results that individuals and groups desire and strive to achieve.
5. The goal-setting process is one of the most important motivational tools for affecting the performance of employees in organizations.
ANS: T
ANS: T
2. In Learning from Experience: Enterprise Rent-A-Car, Enterprise has a problem with higher than average turnover.
ANS: F
Enterprise has a turnover lower than 25%. This is better than the industry average of over 30%.
3. The definition of goal setting is a process of making accomplishments, regardless of whether those were specified before hand or not.
ANS: F
The definition of goal setting is a process of specifying desired outcomes toward which individuals, teams, departments, and organizations will strive and is intended to increase organization efficiency and effectiveness.
4. Goals are the past or present outcomes or results that individuals and groups achieved.
ANS: F
Goals are the future outcomes or results that individuals and groups desire and strive to achieve.
5. The goal-setting process is one of the most important motivational tools for affecting the performance of employees in organizations.
ANS: T
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