Herzberg's theory motivation

53. Herzberg's motivator - hygiene model suggests an employee can be motivated through fringe benefits only.

ANS: F

Herzberg's motivator - hygiene model suggests an employee can be motivated through the design of the job.


54. According to Herzberg's motivator - hygiene model, motivator factors include company policy and administration, technical supervision, salary, fringe benefits, working conditions, and interpersonal relations, and are extrinsic factors, or factors external to the job.

ANS: F

This is the definition of hygiene factors. Motivator factors include the work itself, recognition, advancement, and responsibility, and are intrinsic factors that are directly related to the job and are largely internal to the individual.

55. According to Herzberg's motivator - hygiene model, hygiene factors include company policy and administration, technical supervision, salary, fringe benefits, working conditions, and interpersonal relations, and are extrinsic factors, or factors external to the job.

ANS: T

56. According to Herzberg's motivator - hygiene model, motivator factors include the work itself, recognition, advancement, and responsibility, and are intrinsic factors that are directly related to the job and are largely internal to the individual.


ANS: T


57. In the job characteristics model, the three critical psychological states affected are experienced meaningfulness of the tasks performed, experienced personal responsibility for task outcomes, and knowledge that the employee is fairly compensated for his work.

ANS: F

First 2 states are correct, the 3rd state is incorrect. Correct answer is: In the job characteristics model, the three critical psychological states affected are experienced meaningfulness of the tasks performed, experienced personal responsibility for task outcomes, and knowledge of the results of task performance.

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