Fixed: My Place grayed out in LG smart settings

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For LG’s smart settings to work you have to turn on my place in the location settings. If you aren’t connected to mobile data your My Place option is greyed out and you can’t turn it on. So all you need to do is turn off Wi-Fi and swipe down from the screen to access the quick toggle and tap on “Data” to turn on mobile data. Once connected to mobile data, you the gray highlight will be removed and you will be able to turn on My Place under location settings.

"My Place" option turned off and grayed out in LG's location setting


There is however one more steps before you can use the smart settings features that will automate many features like turning on Wi-Fi and Bluetooth and changing sound profile when at home or office. After “My Place” is enabled you will need to locate your Home for smart settings. When you are at home, simply tap on “My Place” and the Maps will open and automatically detect your current location, which you can set as home address for the smart settings. If you are still confused, here are detail steps to enable or turn on My Place for using smart settings feature on LG smartphones like G4 and G5:

  1. First turn off Wi-Fi and enable Mobile Data (via quick access toggle on the notification bar)
  2. Next Go to Settings >> General >>Location >> My Place (it will no longer be grayed out)
  3. Turn on “My Place” and select “Allow”
  4. Next, you will have to set you home location
  5. Go to settings >> General>> Location >> Turn on location >> Tap on “My Place”
    • Note: Mobile data should be enabled for this step as well
  6. Now your current location will be automatically detected, and you can set it has “Home” location
  7. If you want to manually enter your home location, click on the gear icon and type your address.

Turning on location access on Android
Step 3: Allowing location access to "My Pace"

"My Place" turned on for smart settings
My Place is on

Scanning home location via GPS and mobile data on Android
Step 5: Scanning home location

After these steps, you can go to Settings >> General >> Smart settings and turn on “When at home” and “When away from home” settings for automatically turning on/off your Bluetooth, Wi-Fi and change the sound profile when you are at home or away.


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