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This is a video on how to perform both methods of factory reset on a ZTE Zmax. Soft reset and hard reset
All models - Z970, Metro PCS, T-Mobile
Disclaimer - A factory data reset both hard or soft will erase all of your personal information on your device and return it to its out of the box state. You are doing this factory data wipe/reset on your device at your own risk. We are not responsible for any problems or technical difficulties caused from trying these techniques.
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