You can also try dr.fone - Android Lock Screen Removal to bypass pattern, PIN, password & fingerprints for Android devices with NO DATA LOSS: https://goo.gl/sEpYPY
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Warning! Do this at your own risk! All your phone data (contacts,photos,videos,music,messages,aplications,games,files,) will be lost! Please make backup first if you can!
1.Power off your phone
2.Press together volume up + power button until Android logo appears
3.Choose "English" and select with power button
4.Choose "wipe data/factory reset" with volume buttons and select with power button
5.Choose "yes" with volume buttons and select it with power button
6.Wait until format ends
7.Select "reboot" and press power button to confirm
8.Wait until the phone restarts
That's it!
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